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FreeTrack Forum > FreeTrack : English Forum > Support : FreeTrack Software > v2.2 Access Violation Error in Vista 64.

RSS >  v2.2 Access Violation Error in Vista 64.
MrRocketShooZ #16 26/12/2008 - 23h56

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Unfortunately nobody has solved the problem yet.

That's extremely strange that it worked yesterday though! Everybody else with the problem (that I know of) has had it right from first installation and never been able to get it to run at all.

Did you install or uninstall anything else yesterday?
CommDante #17 29/12/2008 - 06h21

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What is access violation? What causes it?
http://www.pcfixreview.com/hardware/access-violation-error/

Seems to me your MSN orso has use of your webcam or your webcam program itself is still running? (Think FreeTrack would give an error for that though ... )


My first few guesses you've already tried ... (UAC/defender aps (note: most do keep running after being shutdown). Did you reboot after each uninstall/regclean? Windows can be kinda picky with that.

Hope you can fix it and do tell if you do and how ;)
MrRocketShooZ #18 29/12/2008 - 11h07

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Thanks for your post mate.

Yeah, I've tried a couple of things to this effect including booting in safe mode to ensure nothing non-critical is running, including Win Defender/antivirus programs/etc.

Right now I'm just about out of ideas. If you have any other thoughts about it though please let me know and I'll try it out!

If I do find a fix I'll post it here and shout it from mountain tops ;)

Cheers,
Toby
Sweet19blue #19 31/12/2008 - 10h35

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Hi,

After my problem, i uninstall and reinstall but the problem did not disappear.
I uninstalled then again and tried to reinstall on another partition:
It worked for 2 days (2 or 3 sessions) and jsut now, voila, the access violation again. What a pity, I built a nice cap for nothing and the little I used Freetrack was fun :(
I will have to do without...

Sweet
MrRocketShooZ #20 01/01/2009 - 05h16

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Hmm, very odd.

You can always use version 2.1 instead of 2.2 (unless you're using a wiimote). Version 2.1 does not have this problem so I'm using that instead. It's still very good.

http://www.free-track.net/english/freetrack/telechargement.php
CyBerkut #21 01/01/2009 - 19h32

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MrRocketShooZ @ 26/10/2008 - 05h42 a dit:

Hi all, my first post here.  :D

(snipped for brevity)
As for fixes, I have already tried the following and none make any difference:

1) Re-downloaded the setup file
2) Uninstalled, cleaned registry, restarted and reinstalled
3) Installed the DirectX 9 files required
4) Run the program in Administrator mode, and Windows XP/2000/2003 compatibility mode. I also tried in non-admin mode just on the off chance it might do something different, but it had no effect.
5) Installed the program outside of C:\Program Files (x86)  so it shouldn't be a UAC thing.
6) Tried disabling Anti-Virus software.
7) Booted, reinstalled, etc in safe mode

This is pretty much every solution I've found offered on these forums so far. Anyone have any other ideas? Thanks!

And finally, a big thank you to the developers of this excellent software!  ;D


==Edit==
I should add that I'm using Vista Home Premium 64-Bit.
==Edit2==
Tried using safe mode, no effect.



I skimmed through the subsequent posts, but quoted from the first one to delineate some differences from my setup.  I don't know that it will help, but it can't hurt...

I am running FreeTrack 2.2 on Vista- Home Premium 64 bit, and it's working fine.
- I do not have UAC turned on
- I use a Wiimote instead of a webcam

Looking in the properties for the FreeTrack icon:
Mine is installed in "C:\Program Files (x86)\FreeTrack\FreeTrack.exe".
There is no compatibility mode set.
All groups or user names have all permissions (except for "Special permissions" set to "Allow".

Running DxDiag indicates DX10 (as expected).

When you indicated that you tried running the program in Administrator mode, were you talking about the installation program, or the FreeTrack 2.2 after it was installed?  If the latter, try running the install program as Administrator.

Good luck!
MrRocketShooZ #22 02/01/2009 - 09h04

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Hey thanks for the post, good idea about running the install file in admin mode, I'm not actually sure if I've tried that or not.

There's a guy on another thread who is having this problem with a Wiimote, so that rules that out unfortunately.

I'm going to do an uninstall/registry clean/3 restarts/sacrifice a chicken/etc then try running the install file in admin mode.
MrRocketShooZ #23 02/01/2009 - 09h26

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Okay no success, but I did notice something new. 2.2 is using a different version of NPClient.dll, but when I look in registry it is still registered as being in the directory it was in for the previous 2.1 install.

Any ideas? I don't know very much about how registry works.


====Edit====
I tried updating the directory in registry but it didn't do anything. Same error. I also tried deleting the file and the error is the same. I don't know if that rules it out as a cause or not.

After I manually changed it, I reinstalled 2.1 and it changed the registry entry back to the directory where I installed 2.1. I think there's something funny going on with the installation.


Out of curiosity, is anyone else with this problem (or not experiencing this problem) using rivatuner?
Edited by MrRocketShooZ on 02/01/2009 at 11h11.
MrRocketShooZ #24 14/01/2009 - 13h07

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I've just tested version 2.2 on Windows 7 Beta.

I get the same access violation error. This is on a fresh install on a different harddrive with nothing else installed (other than the latest dx9 updates).

Unless by fluke the same error is being caused by something else in Windows 7 I think we can conclude this error is caused by hardware incompatibility.

I also noticed that when it crashes in Windows 7 freetrack.exe does not close at the process uses 99% CPU in the resource monitor. This does not happen on Vista in my case.

I'll look into this further tomorrow.

Anyone else getting this problem, it might be useful to post a detailed list of hardware specs and anything plugged into your PC (including usb etc) to see if we can work out some common feature. I'll do this tomorrow night.

Cheers,
FredBasset #25 18/01/2009 - 15h10

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Its not much help to you guys but I've just installed windows 7 beta, toshiba bluetooth stack and freetrack. I had a small issue with the d3dx9_33.dll not being present but copied that to the freetrack folder.

Still had a problem with permissions but I turned off User Account Settings and its working perfectly now.

Regards
Fred
MrRocketShooZ #26 20/01/2009 - 09h07

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Hi Fred,

Yeah I expect if you're not getting the problem on Vista/XP/whatever you won't get it on Windows 7 either.

This suggests it is a hardware incompatibility not a software one.

If I have enough time one day I'll sit down and try to find out what is causing it.
Luterq #27 08/02/2009 - 13h31

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Same problem, look on my spec, is something the same ?

SiSoftware Sandra

Workgroup : HOUSE

Processor
Model : AMD Athlon(tm) 64 X2 Dual Core Processor 6000+
Speed : 3.11GHz
Model Number : 6000
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Dual-Core
Internal Data Cache : 2x 64kB, Synchronous, Write-Back, 2-way, Exclusive, 64 byte line size
L2 On-board Cache : 2x 512kB, ECC, Synchronous, Write-Back, 16-way, Exclusive, 64 byte line size

System
System : Gigabyte Technology Co., Ltd. GA-MA78GM-S2H
Platform Compliance : AMD LIVE!
Mainboard : Gigabyte Technology Co., Ltd. GA-MA78GM-S2H
Bus(es) : ISA PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
System BIOS : Award Software International, Inc. F5
Total Memory : 2GB DIMM DDR2

Chipset
Model : AMD RS780 Host Bridge
Front Side Bus Speed : 1x 200MHz (200MHz)

Chipset
Model : AMD Athlon 64 / Opteron HyperTransport Technology Configuration
Front Side Bus Speed : 2x 1GHz (2GHz)
Total Memory : 2GB DIMM DDR2
Memory Bus Speed : 2x 388MHz (776MHz)

Video System
Adapter : NVIDIA GeForce 8800 GTS 512 (512MB DDR3, 600MHz/1.39GHz/2x972MHz, PCIe 2.00 x16, SM4.0)

Graphics Processor
Adapter : GeForce 8800 GTS 512 (1.01, 512MB, 1.63GHz)

Storage Devices
ST3250410AS 250GB (SATA150, 3.5", NCQ, 16MB Cache) : 233GB (C:) (D:)
OCZ     RALLY2 8GB (USB) : 7GB (G:)
LITE-ON DVDRW LH-20A1S (SATA150, DVD+-RW, CD-RW, 2MB Cache) : 8GB (E:)

Logical Storage Devices
Hard Disk (C:) : 196GB (NTFS) @ ST3250410AS 250GB (SATA150, 3.5", NCQ, 16MB Cache)
Hard Disk (D:) : 37GB (NTFS) @ ST3250410AS 250GB (SATA150, 3.5", NCQ, 16MB Cache)
DIRT (E:) : 8GB (CDFS) @ LITE-ON DVDRW LH-20A1S (SATA150, DVD+-RW, CD-RW, 2MB Cache)
Removable Drive (G:) : 7GB (FAT32) @ OCZ     RALLY2 8GB (USB)

Peripherals
LPC Hub Controller 1 : Giga-Byte IXP SB600 SMBUS Controller
LPC Hub Controller 2 : AMD (ATI) SB700 LPC host controller
Audio Device : Giga-Byte IXP SB600 High Definition Audio Controller
Audio Codec : Realtek Semiconductor 0885h
Serial Port(s) : 1
Parallel Port(s) : 1
Disk Controller : Giga-Byte SB700 SATA Controller [IDE mode]
Disk Controller : Giga-Byte SB700 IDE
USB Controller 1 : Giga-Byte SB700 USB OHCI0 Controller
USB Controller 2 : Giga-Byte SB700 USB OHCI1 Controller
USB Controller 3 : Giga-Byte SB700 USB EHCI Controller
USB Controller 4 : Giga-Byte SB700 USB OHCI0 Controller
USB Controller 5 : Giga-Byte SB700 USB OHCI1 Controller
USB Controller 6 : Giga-Byte SB700 USB EHCI Controller
USB Controller 7 : Giga-Byte SB700 USB OHCI2 Controller
FireWire/1394 Controller 1 : Giga-Byte TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller
System SMBus Controller 1 : AMD IXP SMBus
System SMBus Controller 2 : AMD AFS SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : PrimoPDF (600x600, Colour)

Network Services
Network Adapter : Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Wireless Adapter 1 : Wi-Fi Wireless LAN USB Adapter #6 (802.11g (ERP), WEP n-bit, 54Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System(s)
Windows System : Microsoft Windows Vista Home 6.00.6001 (Service Pack 1)
Platform Compliance : x86

Performance Tips
Warning 100 : Large memory sizes should be made of Registered/Buffered memory.
Tip 2546 : Large memory modules should be ECC/Parity.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.
MrRocketShooZ #28 09/02/2009 - 09h27

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Hey mate thanks a lot for your post, this could be very useful.

On the surface it doesn't seem our PCs have much in common.

1) My motherboard is also made by Gigabyte, though its a different chipset (P35) and Intel. I wonder if perhaps its a BIOS thing relating to something the boards have in common?

2) I have the same onboard audio, but it's disabled in BIOS as I have a PCI soundcard.

3) My onboard LAN is the same, except it's revision B instead of C.

4) My videocard is a 8800GTS 640mb, but it's G80 whilst yours is the newer G92, and there are plenty of people running v2.2 on both these videocards so I guess we can rule that out.

1-3 all relate to the motherboard, so I guess that is all we have to go with right now. I'm going to update the BIOS and see if that helps at all. I'll report back later.

Cheers
MrRocketShooZ #29 09/02/2009 - 10h15

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I've updated BIOS from F4 to the latest version, F14c. Still the same problem. I also tried disabling the no-execute memory protect feature in BIOS but this had no effect. Damn.
Gus #30 20/02/2009 - 00h15

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Hi all,

I've realized that the problem"Access violation at address 00402272..." is probably connected with Display DPI setting. After setting back to default  (96DPI) the problem's gone.

Hope it'll work for all of you
Edited by Gus on 20/02/2009 at 15h37.

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